SUPPORT

Privacy Policy

SYA NV is a company specialized in buying and selling used 'Apple' products (devices). In the course of our activities, we process personal data as defined by the General Data Protection Regulation (GDPR). With this privacy policy, we aim to inform you about the processing of your personal data and the rights you have regarding this processing.

CONTACT DETAILS OF THE DATA CONTROLLER

The data controller for your personal data is Laurens De Koninck. You can reach him at the address below, via email, or by phone:

Marteelstik 10, 
8460 Oudenburg (BELGIUM)
+32 494 81 03 37
info@sya.be

CATEGORIES OF PERSONAL DATA COLLECTED

First and last name;

Contact details;

Marketing-related consent, prohibitions, or other information, or additional information;

For representatives of business customers, organization, position, and other information related to the business relationship;

IP address;

Browser session ID;

URL trail on the website and time spent;

Visit time;

Browser type and version;

Device;

Name and email address of newsletter subscribers;

Change log for information relevant to assignments.

PURPOSES OF PROCESSING

Personal data may be used, in accordance with the law and after consent, for the following purposes: marketing, provision and completion of services, development and implementation of customer service, analysis and collection of statistics, development of services and business, and all other activities for the benefit of sales or service.

DATA RETENTION PERIOD

We only retain personal data as long as required by law or as long as necessary for the purposes mentioned above.

YOUR RIGHTS

You generally have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent to data processing or object to the processing of your personal data by us, and you have the right to data portability. This means you can request that we send the personal data we have about you in a computer file to you or another organization specified by you.

If you wish to exercise any of these rights, you can send a request to info@sya.be. To handle your request correctly, we ask you to be as specific as possible when submitting your application. To prevent misuse, we request that you send a copy of your identity card.

SECURING YOUR PERSONAL DATA

We take the protection of your personal data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration.

COMPLAINTS

If you have a complaint about the processing of your personal data, we ask that you contact us directly. You always have the right to file a complaint with the Data Protection Authority. You can find the details via the attached link:
https://www.gegevensbeschermingsautoriteit.be/burger